Individual confirmations are not yet evidence of an incorrect booking
A course confirmation can be issued to each person individually: each registered person then receives their own message, even though both are listed internally as a couple. If the other person's name is missing, that is initially an information gap. If it explicitly says “individual registration” or gives the wrong partner's name, you have a concrete reason to request a correction. You should also read such details in context: for example, an individual invoice tells you nothing certain about how you are paired.
Individual registration, a confirmed place in the course, and being paired together are different pieces of information. A payment received does not replace confirmation of your place or your pairing. A simple acknowledgement of receipt, in turn, initially confirms only that your registration has been received. A guaranteed place in a singles course is also not automatically a confirmation that you will be paired as you requested.
For two registrations to be linked, they must both be for the same specific course. Choosing the same dance style is not enough if the dates or groups differ. If you are at different levels, the issue also concerns your joint admission to the course level. A simple pairing does not resolve this difference. So keep separate what was entered incorrectly and what has simply not yet been explicitly confirmed. This keeps your request limited to the existing booking.



